{"id":60011,"date":"2024-05-23T08:00:14","date_gmt":"2024-05-23T07:00:14","guid":{"rendered":"https:\/\/noniussolutions.com\/?p=60011"},"modified":"2026-01-14T14:02:46","modified_gmt":"2026-01-14T14:02:46","slug":"nonius-voice-der-ki-empfangsdame-der-ihren-gaesten-immer-antwortet","status":"publish","type":"post","link":"https:\/\/noniussolutions.com\/de\/2024\/05\/23\/nonius-voice-der-ki-empfangsdame-der-ihren-gaesten-immer-antwortet\/","title":{"rendered":"Nonius Voice: Der &#8222;KI- Empfangsdame\u201c, der Ihren G\u00e4sten immer antwortet"},"content":{"rendered":"[vc_row type=&#8220;full_width_background&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; column_direction_tablet=&#8220;default&#8220; column_direction_phone=&#8220;default&#8220; scene_position=&#8220;center&#8220; top_padding=&#8220;4%&#8220; top_margin=&#8220;-5%&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;left&#8220; row_border_radius=&#8220;none&#8220; row_border_radius_applies=&#8220;bg&#8220; overflow=&#8220;visible&#8220; advanced_gradient_angle=&#8220;0&#8243; overlay_strength=&#8220;0.3&#8243; gradient_direction=&#8220;left_to_right&#8220; shape_divider_position=&#8220;bottom&#8220; bg_image_animation=&#8220;none&#8220; gradient_type=&#8220;default&#8220; shape_type=&#8220;&#8220;][vc_column column_padding=&#8220;no-extra-padding&#8220; column_padding_tablet=&#8220;inherit&#8220; column_padding_phone=&#8220;inherit&#8220; column_padding_position=&#8220;all&#8220; bottom_margin=&#8220;3%&#8220; column_element_direction_desktop=&#8220;default&#8220; column_element_spacing=&#8220;default&#8220; desktop_text_alignment=&#8220;default&#8220; tablet_text_alignment=&#8220;default&#8220; phone_text_alignment=&#8220;default&#8220; background_color_opacity=&#8220;1&#8243; background_hover_color_opacity=&#8220;1&#8243; background_image=&#8220;54866&#8243; background_image_position=&#8220;center bottom&#8220; background_image_stacking=&#8220;default&#8220; 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column_padding_tablet=&#8220;inherit&#8220; column_padding_phone=&#8220;inherit&#8220; column_padding_position=&#8220;all&#8220; top_margin=&#8220;1%&#8220; column_element_direction_desktop=&#8220;default&#8220; column_element_spacing=&#8220;default&#8220; desktop_text_alignment=&#8220;default&#8220; tablet_text_alignment=&#8220;default&#8220; phone_text_alignment=&#8220;default&#8220; background_color_opacity=&#8220;1&#8243; background_hover_color_opacity=&#8220;1&#8243; column_backdrop_filter=&#8220;none&#8220; column_shadow=&#8220;none&#8220; column_border_radius=&#8220;none&#8220; column_link_target=&#8220;_self&#8220; column_position=&#8220;default&#8220; advanced_gradient_angle=&#8220;0&#8243; gradient_direction=&#8220;left_to_right&#8220; overlay_strength=&#8220;0.3&#8243; width=&#8220;1\/1&#8243; tablet_width_inherit=&#8220;default&#8220; animation_type=&#8220;default&#8220; bg_image_animation=&#8220;none&#8220; border_type=&#8220;simple&#8220; column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220; gradient_type=&#8220;default&#8220;][vc_column_text css=&#8220;.vc_custom_1716218793941{padding-top: 20px !important;padding-bottom: 10px !important;}&#8220;]\n<h5><span style=\"color: #1e83ec;\"><b>Nonius Voice Cloud PBX trifft auf OpenAI-Plattform \u2013 Ihr Empfang wird nie wieder zu besch\u00e4ftigt sein!<\/b><\/span><\/h5>\n[\/vc_column_text][vc_column_text css=&#8220;.vc_custom_1756911911054{padding-top: 20px !important;}&#8220; text_direction=&#8220;default&#8220;]Wir freuen uns, eine bahnbrechende Erg\u00e4nzung der <a href=\"https:\/\/noniussolutions.com\/hotel-phone-system\/\" target=\"_blank\" rel=\"noopener\">Nonius Voice<\/a>-Suite anzuk\u00fcndigen: den KI-Empfangspersonal, der auf modernster <a href=\"https:\/\/openai.com\/index\/gpt-4\/\" target=\"_blank\" rel=\"noopener\">OpenAI<\/a>-Technologie<span style=\"font-weight: 400;\"> basiert und nahtlos in Nonius Voice integriert ist. Diese innovative Funktion soll Ende Juli 2024 in Betrieb gehen und wird auf der  <\/span><span style=\"font-weight: 400;\">HITEC Charlotte 2024<\/span><span style=\"font-weight: 400;\">. ihr Deb\u00fct geben. Diese Einf\u00fchrung ist nur der Anfang von vielen Produktverbesserungen, die wir auf der Grundlage fortschrittlicher KI-Technologien planen.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8220;full_width_background&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; column_direction_tablet=&#8220;default&#8220; column_direction_phone=&#8220;default&#8220; scene_position=&#8220;center&#8220; top_padding=&#8220;3%&#8220; bottom_padding=&#8220;3%&#8220; bottom_padding_phone=&#8220;10%&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;center&#8220; row_border_radius=&#8220;none&#8220; row_border_radius_applies=&#8220;bg&#8220; overflow=&#8220;visible&#8220; advanced_gradient_angle=&#8220;0&#8243; overlay_strength=&#8220;0.3&#8243; gradient_direction=&#8220;left_to_right&#8220; shape_divider_position=&#8220;bottom&#8220; bg_image_animation=&#8220;none&#8220; size=&#8220;medium&#8220; open_new_tab=&#8220;&#8220; 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column_padding_tablet=&#8220;inherit&#8220; column_padding_phone=&#8220;inherit&#8220; column_padding_position=&#8220;all&#8220; column_element_direction_desktop=&#8220;default&#8220; column_element_spacing=&#8220;default&#8220; desktop_text_alignment=&#8220;default&#8220; tablet_text_alignment=&#8220;default&#8220; phone_text_alignment=&#8220;default&#8220; background_color_opacity=&#8220;1&#8243; background_hover_color_opacity=&#8220;1&#8243; column_backdrop_filter=&#8220;none&#8220; column_shadow=&#8220;none&#8220; column_border_radius=&#8220;none&#8220; column_link_target=&#8220;_self&#8220; column_position=&#8220;default&#8220; gradient_direction=&#8220;left_to_right&#8220; overlay_strength=&#8220;0.3&#8243; width=&#8220;1\/1&#8243; tablet_width_inherit=&#8220;default&#8220; animation_type=&#8220;default&#8220; bg_image_animation=&#8220;none&#8220; border_type=&#8220;simple&#8220; column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220;][vc_custom_heading text=&#8220;Intelligente Gastfreundschaft neu definiert&#8220; font_container=&#8220;tag:h3|text_align:center|color:%23000000&#8243; use_theme_fonts=&#8220;yes&#8220; css=&#8220;.vc_custom_1716219209639{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}&#8220;][vc_column_text]<span style=\"font-weight: 400;\">Unser KI-Empfangspersonal ist mehr als nur ein digitaler Assistent. Es handelt sich um eine umfassende L\u00f6sung, die das G\u00e4steerlebnis verbessert und gleichzeitig die Abl\u00e4ufe rationalisiert. Die auf GPT-4 basierende KI verf\u00fcgt \u00fcber eine beispiellose Konversationsintelligenz, die G\u00e4steanfragen mit au\u00dfergew\u00f6hnlicher Genauigkeit und Personalisierung versteht und beantwortet.  <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8220;full_width_background&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; column_direction_tablet=&#8220;default&#8220; column_direction_phone=&#8220;default&#8220; bg_color=&#8220;#ffffff&#8220; scene_position=&#8220;center&#8220; top_padding=&#8220;5%&#8220; constrain_group_1=&#8220;yes&#8220; bottom_padding=&#8220;5%&#8220; top_padding_phone=&#8220;10%&#8220; constrain_group_5=&#8220;yes&#8220; bottom_padding_phone=&#8220;10%&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;left&#8220; row_border_radius=&#8220;5px&#8220; row_border_radius_applies=&#8220;bg&#8220; overflow=&#8220;visible&#8220; advanced_gradient_angle=&#8220;0&#8243; 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column_padding_type=&#8220;default&#8220; gradient_type=&#8220;default&#8220;][vc_video link=&#8220;https:\/\/youtu.be\/3EPmeW2kje4&#8243; el_width=&#8220;90&#8243; align=&#8220;center&#8220;][\/vc_column][\/vc_row][vc_row type=&#8220;full_width_background&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; column_direction_tablet=&#8220;default&#8220; column_direction_phone=&#8220;default&#8220; scene_position=&#8220;center&#8220; top_padding=&#8220;3%&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;left&#8220; row_border_radius=&#8220;none&#8220; row_border_radius_applies=&#8220;bg&#8220; overflow=&#8220;visible&#8220; advanced_gradient_angle=&#8220;0&#8243; overlay_strength=&#8220;0.3&#8243; gradient_direction=&#8220;left_to_right&#8220; shape_divider_position=&#8220;bottom&#8220; bg_image_animation=&#8220;none&#8220; shape_type=&#8220;&#8220; gradient_type=&#8220;default&#8220;][vc_column column_padding=&#8220;no-extra-padding&#8220; column_padding_tablet=&#8220;inherit&#8220; column_padding_phone=&#8220;inherit&#8220; column_padding_position=&#8220;all&#8220; column_element_direction_desktop=&#8220;default&#8220; column_element_spacing=&#8220;default&#8220; desktop_text_alignment=&#8220;default&#8220; tablet_text_alignment=&#8220;default&#8220; phone_text_alignment=&#8220;default&#8220; background_color_opacity=&#8220;1&#8243; background_hover_color_opacity=&#8220;1&#8243; column_backdrop_filter=&#8220;none&#8220; column_shadow=&#8220;none&#8220; column_border_radius=&#8220;none&#8220; column_link_target=&#8220;_self&#8220; column_position=&#8220;default&#8220; gradient_direction=&#8220;left_to_right&#8220; overlay_strength=&#8220;0.3&#8243; width=&#8220;1\/1&#8243; tablet_width_inherit=&#8220;default&#8220; animation_type=&#8220;default&#8220; bg_image_animation=&#8220;none&#8220; border_type=&#8220;simple&#8220; column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220;][vc_custom_heading text=&#8220;Wichtigste Vorteile:&#8220; font_container=&#8220;tag:h3|text_align:center|color:%23000000&#8243; use_theme_fonts=&#8220;yes&#8220; css=&#8220;.vc_custom_1716218874657{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}&#8220;][vc_column_text css=&#8220;&#8220; text_direction=&#8220;default&#8220;]\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>24\/7-G\u00e4stekontakt:<\/b> Stellen Sie sicher, dass jeder Gast jederzeit prompte und informative Antworten erh\u00e4lt, was die Zufriedenheit und Erreichbarkeit erh\u00f6ht.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mehrsprachige Funktionen:<\/b> Kommunizieren Sie m\u00fchelos in mehreren Sprachen und bieten Sie jedem Gast ein individuelles Erlebnis.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tiefe Integration und Kontext:<\/b> Durch die Integration von Nonius Voice Cloud PBX und<a href=\"https:\/\/noniussolutions.com\/integration-hub\/\" target=\"_blank\" rel=\"noopener\"> Nonius Integration Hub<\/a> kann unser KI-Assistent auf Ankunfts- und Abreisedaten, Sprachpr\u00e4ferenzen und G\u00e4stenamen zugreifen und so eine kontextbezogene Interaktion gew\u00e4hrleisten.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Intent-Erkennung und Ticketing-Integration:<\/b><span style=\"font-weight: 400;\"> Nutzen Sie das Verst\u00e4ndnis f\u00fcr nat\u00fcrliche Sprache (NLU), um G\u00e4steanfragen zu erkennen und mit Ticketing Systemen zu integrieren. Dies kann durch die Einrichtung einer Absicht Klassifizierung innerhalb des KI-Modells erreicht werden, um bestimmte Ausl\u00f6ser zu identifizieren, wie z. B. Anfragen nach Handt\u00fcchern oder Kissen. Mit Nonius Hub k\u00f6nnen Tickets in Housekeeping-Systemen und Service-Optimierung Systemen wie   <\/span><a href=\"https:\/\/kcus.knowcross.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Unifocus-Knowcross<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.amadeus-hospitality.com\/service-optimization-software\/hotsos\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Amadeus-HotSOS<\/span><\/a><span style=\"font-weight: 400;\"> und anderen ge\u00f6ffnet werden.<\/span><\/li>\n<li><b>Anpassbar und skalierbar<\/b>: Schneiden Sie den KI-Empfangspersonal auf Ihre spezifischen Hotel Bed\u00fcrfnisse zu und passen Sie ihn an Ihre individuellen Betriebsabl\u00e4ufe und G\u00e4steservice Strategien an.<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8220;full_width_background&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; 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background_hover_color_opacity=&#8220;1&#8243; column_backdrop_filter=&#8220;none&#8220; column_shadow=&#8220;none&#8220; column_border_radius=&#8220;none&#8220; column_link_target=&#8220;_self&#8220; column_position=&#8220;default&#8220; advanced_gradient_angle=&#8220;0&#8243; gradient_direction=&#8220;left_to_right&#8220; overlay_strength=&#8220;0.3&#8243; width=&#8220;1\/1&#8243; tablet_width_inherit=&#8220;default&#8220; animation_type=&#8220;default&#8220; bg_image_animation=&#8220;none&#8220; border_type=&#8220;simple&#8220; column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220; gradient_type=&#8220;default&#8220; column_padding_type=&#8220;default&#8220;][vc_custom_heading text=&#8220;Pr\u00e4sentiert auf der HITEC Charlotte 2024&#8243; font_container=&#8220;tag:h3|text_align:center|color:%23000000&#8243; use_theme_fonts=&#8220;yes&#8220; css=&#8220;.vc_custom_1716218949878{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}&#8220;][vc_column_text]<span style=\"font-weight: 400;\">Treffen Sie unsere Produktspezialisten auf der HITEC 2024! Lernen Sie dieses revolution\u00e4re Produkt und unser gesamtes Portfolio kennen. Entdecken Sie, wie unsere Technologie Ihren Hotelbetrieb ver\u00e4ndern kann.  <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8220;full_width_background&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; column_direction_tablet=&#8220;default&#8220; column_direction_phone=&#8220;default&#8220; scene_position=&#8220;center&#8220; top_padding=&#8220;5%&#8220; bottom_padding=&#8220;3%&#8220; top_padding_phone=&#8220;8%&#8220; bottom_padding_phone=&#8220;10%&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;left&#8220; row_border_radius=&#8220;none&#8220; row_border_radius_applies=&#8220;bg&#8220; overflow=&#8220;visible&#8220; advanced_gradient_angle=&#8220;0&#8243; overlay_strength=&#8220;0.3&#8243; gradient_direction=&#8220;left_to_right&#8220; shape_divider_position=&#8220;bottom&#8220; bg_image_animation=&#8220;none&#8220; shape_type=&#8220;&#8220; gradient_type=&#8220;default&#8220;][vc_column column_padding=&#8220;no-extra-padding&#8220; column_padding_tablet=&#8220;inherit&#8220; column_padding_phone=&#8220;inherit&#8220; column_padding_position=&#8220;all&#8220; column_element_direction_desktop=&#8220;default&#8220; column_element_spacing=&#8220;default&#8220; desktop_text_alignment=&#8220;default&#8220; tablet_text_alignment=&#8220;default&#8220; phone_text_alignment=&#8220;default&#8220; background_color_opacity=&#8220;1&#8243; background_hover_color_opacity=&#8220;1&#8243; column_backdrop_filter=&#8220;none&#8220; column_shadow=&#8220;none&#8220; column_border_radius=&#8220;none&#8220; column_link_target=&#8220;_self&#8220; column_position=&#8220;default&#8220; advanced_gradient_angle=&#8220;0&#8243; gradient_direction=&#8220;left_to_right&#8220; overlay_strength=&#8220;0.3&#8243; width=&#8220;1\/1&#8243; tablet_width_inherit=&#8220;default&#8220; animation_type=&#8220;default&#8220; bg_image_animation=&#8220;none&#8220; border_type=&#8220;simple&#8220; column_border_width=&#8220;none&#8220; column_border_style=&#8220;solid&#8220; gradient_type=&#8220;default&#8220;][nectar_single_testimonial testimonial_style=&#8220;basic_left_image&#8220; image=&#8220;50068&#8243; name=&#8220;H\u00e9lder Santos&#8220; subtitle=&#8220;Nonius Global Sales &amp; Marketing Director&#8220; quote=&#8220;\u201cIch freue mich darauf, Sie auf der HITEC 2024 pers\u00f6nlich zu treffen und Ihnen aus erster Hand zu zeigen, wie der Nonius KI-Empfangspersonal Ihren G\u00e4steservice verbessern kann, indem er jede Interaktion zu einer Gelegenheit macht, zu beeindrucken und zu begeistern. Dieses innovative Tool, das auf GPT-4 basiert und nahtlos in unsere Nonius Voice Cloud Edition integriert ist, wird sich positiv auf das G\u00e4steerlebnis im Gastgewerbe auswirken, da es \u00fcber herk\u00f6mmliche digitale Assistenten hinausgeht, indem es nuancierte, kontextbewusste Gespr\u00e4che bietet, die sich pers\u00f6nlich und ansprechend anf\u00fchlen.\u201d&#8220;][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8220;full_width_background&#8220; full_screen_row_position=&#8220;middle&#8220; column_margin=&#8220;default&#8220; column_direction=&#8220;default&#8220; column_direction_tablet=&#8220;default&#8220; column_direction_phone=&#8220;default&#8220; scene_position=&#8220;center&#8220; top_padding=&#8220;4%&#8220; top_margin=&#8220;-5%&#8220; text_color=&#8220;dark&#8220; text_align=&#8220;left&#8220; row_border_radius=&#8220;none&#8220; row_border_radius_applies=&#8220;bg&#8220; overflow=&#8220;visible&#8220; 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