{"id":63416,"date":"2023-02-16T09:00:19","date_gmt":"2023-02-16T09:00:19","guid":{"rendered":"https:\/\/noniussolutions.com\/?p=63416"},"modified":"2026-03-23T14:37:39","modified_gmt":"2026-03-23T14:37:39","slug":"nuevo-portal-de-clientes-de-nonius-seguimiento-de-tickets-y-feedback","status":"publish","type":"post","link":"https:\/\/noniussolutions.com\/es-mx\/2023\/02\/16\/nuevo-portal-de-clientes-de-nonius-seguimiento-de-tickets-y-feedback\/","title":{"rendered":"Nuevo portal de clientes de Nonius: Seguimiento de tickets y feedback"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”4%” top_margin=”-5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” bottom_margin=”3%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”54866″ background_image_position=”center bottom” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”3px” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”very_subtle” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][image_with_animation image_url=”53383″ image_size=”full” max_width=”100%” max_width_mobile=”default” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_padding_phone=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”1%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_column_text css=”.vc_custom_1676478678032{padding-top: 20px !important;padding-bottom: 10px !important;}”]\n
Estamos lanzando un nuevo portal para dar a nuestros clientes un acceso f\u00e1cil y en tiempo real al estado de las solicitudes de asistencia y facilitarles sus comentarios.<\/b><\/span><\/h5>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1676478735668{padding-top: 20px !important;}”]En un esfuerzo continuo por mejorar nuestro departamento de atenci\u00f3n al cliente e invertir en herramientas de soporte t\u00e9cnico, Nonius se enorgullece de anunciar el lanzamiento de nuestro Portal del Cliente. <\/span><\/p>\n

La interfaz basada en web permite a los clientes crear, acceder y gestionar sus solicitudes de asistencia, ver el estado de sus tickets y comunicarse con el equipo de asistencia. <\/span><\/p>\n

El portal proporciona el estado en tiempo real aumentando a\u00fan m\u00e1s la transparencia de nuestros tiempos de servicio, lo que nos permite ofrecer una mayor eficiencia de soporte y colaboraci\u00f3n en equipo.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” bottom_padding=”3%” text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”Talk to an Expert Today!” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”popmake-48019″ url=”#” text=”Contacte con nosotros” css_animation=”none” icon_fontawesome=”fa fa-envelope-o”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” top_padding_phone=”3%” bottom_padding_phone=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”6%” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][image_with_animation image_url=”53374″ image_size=”full” max_width=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” margin_top_phone=”2%” max_width_custom=”90%”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_custom_heading text=”Crear un ticket” font_container=”tag:h4|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1676481110800{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]Puede utilizar la llamada o el correo electr\u00f3nico como de costumbre, pero ahora tambi\u00e9n se puede utilizar el portal para crear tickets.<\/span><\/p>\n

Cree f\u00e1cilmente un ticket en el portal del cliente, donde puede tener uno o varios hoteles asociados a su cuenta. En la p\u00e1gina de env\u00edo del ticket, introduzca informaci\u00f3n como el asunto, el producto relacionado con la incidencia y la prioridad. Si es necesario, tambi\u00e9n puede adjuntar un archivo al mismo. Una vez cumplimentado el formulario en l\u00ednea, un agente de soporte se pondr\u00e1 en contacto con usted lo antes posible. <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”4%” top_padding_phone=”3%” bottom_padding_phone=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” offset=”vc_hidden-sm vc_hidden-xs”][vc_custom_heading text=”Proporcione feedback a lo largo del proceso” font_container=”tag:h4|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1676481459350{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]A lo largo del proceso de resoluci\u00f3n de tickets, aseg\u00farese de valorar y comentar la asistencia de nuestro equipo de soporte. Las valoraciones en tiempo real conforman nuestro \u00edndice de Felicidad del Cliente, que nos permite hacer un seguimiento de las malas cr\u00edticas con el fin de seguir mejorando nuestro servicio. <\/span>[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”1%” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” offset=”vc_hidden-sm vc_hidden-xs”][image_with_animation image_url=”53365″ image_size=”full” max_width=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” margin_top_phone=”2%” max_width_custom=”90%”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” top_padding=”4%” bottom_padding=”4%” top_padding_phone=”3%” bottom_padding_phone=”8%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”1%” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][image_with_animation image_url=”53356″ image_size=”full” max_width=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” margin_top_phone=”2%” max_width_custom=”90%”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_custom_heading text=”Ver el estado de sus tickets” font_container=”tag:h4|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1676481478065{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]Acceda en tiempo real al estado de los tickets que tiene abiertos, tiempos de resoluci\u00f3n como tambi\u00e9n a qui\u00e9n est\u00e1n asignados.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”3%” top_padding_phone=”3%” bottom_padding_phone=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_custom_heading text=”Nuestro equipo” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1756377273703{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]\n

Al otro lado de este portal y atendiendo sus solicitudes, se encuentra un equipo dirigido por el Director Global Nelson Faria. Nelson, dirige nuestro departamento de Atenci\u00f3n al Cliente, que incluye equipos NOC repartidos por diferentes pa\u00edses de todo el mundo y ofrece asistencia t\u00e9cnica remota las 24 horas del d\u00eda, los 7 d\u00edas de la semana. <\/span><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”3%” bottom_padding=”3%” text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”Talk to an Expert Today!” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”popmake-48019″ text=”Solicitar m\u00e1s informaci\u00f3n” css_animation=”none” icon_fontawesome=”fa fa-envelope-o”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” bottom_padding=”6%” top_padding_phone=”3%” bottom_padding_phone=”8%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_custom_heading text=”C\u00f3mo acceder al portal” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1756377283427{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]El Portal del Cliente<\/strong> estar\u00e1 disponible mediante invitaci\u00f3n para aquellos clientes actuales y futuros, interesados en acceder a la plataforma, pueden solicitar un inicio de sesi\u00f3n. Cualquier pregunta debe dirigirse a <\/span>info+customerportal@noniussoftware.com<\/span><\/a>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” bottom_padding=”3%” top_padding_phone=”8%” bottom_padding_phone=”10%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_single_testimonial testimonial_style=”basic_left_image” image=”53392″ name=”Nelson Faria” subtitle=”Customer Services Director at Nonius” quote=”"Como Director de Servicios al Cliente en Nonius, siempre he querido una plataforma que me permitiera proporcionar una atenci\u00f3n al cliente eficiente y eficaz. Me complace informar que este portal ha demostrado ser un cambio de juego para nuestro equipo. La plataforma tiene una interfaz f\u00e1cil de usar, que permite a nuestros agentes gestionar m\u00faltiples consultas de clientes al mismo tiempo. Hemos ahorrado mucho tiempo al poder crear flujos de trabajo personalizados y automatizar tareas repetitivas, lo que nos ha permitido centrarnos en asuntos m\u00e1s urgentes. Las funciones de informes y an\u00e1lisis tambi\u00e9n han sido \u00fatiles para medir nuestro rendimiento e identificar \u00e1reas de mejora.
\nEsta nueva herramienta ha sido una excelente inversi\u00f3n para nuestras operaciones de atenci\u00f3n al cliente." “][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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