{"id":60577,"date":"2022-01-27T09:18:47","date_gmt":"2022-01-27T09:18:47","guid":{"rendered":"https:\/\/noniussolutions.com\/?p=60577"},"modified":"2026-01-19T11:52:03","modified_gmt":"2026-01-19T11:52:03","slug":"optimice-los-procesos-del-hotel-con-nonius-hotel-app-y-knowcross","status":"publish","type":"post","link":"https:\/\/noniussolutions.com\/es\/2022\/01\/27\/optimice-los-procesos-del-hotel-con-nonius-hotel-app-y-knowcross\/","title":{"rendered":"Optimice los procesos del hotel con Nonius Hotel App y Knowcross"},"content":{"rendered":"[vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb4%\u00bb top_margin=\u00bb-5%\u00bb text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb 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Nuestra Hotel App est\u00e1 ahora integrada con Knowcross para soportar y apoyar a las operaciones del hotel, ofreciendo la m\u00e1s avanzada experiencia a los hu\u00e9spedes.<\/b><\/span><\/h5>\n[\/vc_column_text][vc_column_text css=\u00bb.vc_custom_1766135955731{padding-top: 20px !important;}\u00bb text_direction=\u00bbdefault\u00bb]Venimos evolucionando nuestra tecnolog\u00eda para ofrecer soluciones m\u00e1s eficientes a nuestros clientes. El objetivo no es solo superar las expectativas de los hu\u00e9spedes, sino tambi\u00e9n apoyar la adaptaci\u00f3n del personal a este nuevo contexto digital, para que puedan ofrecer la m\u00e1xima seguridad y comodidad. <\/span><\/p>\n

Como resultado, la integraci\u00f3n de Nonius Hotel App<\/a> y Knowcross, posible gracias a nuestra plataforma Nonius Hub,<\/a>, conecta instant\u00e1neamente al hu\u00e9sped con el equipo de mantenimiento y limpieza, a trav\u00e9s de su m\u00f3vil \u00a1Consigue el personal adecuado, en el lugar adecuado, en el momento adecuado y con una respuesta m\u00e1s r\u00e1pida! <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb3%\u00bb bottom_padding=\u00bb3%\u00bb top_padding_phone=\u00bb3%\u00bb bottom_padding_phone=\u00bb3%\u00bb text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb 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tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb][vc_custom_heading text=\u00bbUm poderoso impacto entre bastidores\u00bb font_container=\u00bbtag:h2|text_align:center\u00bb use_theme_fonts=\u00bbyes\u00bb css=\u00bb.vc_custom_1755794734981{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}\u00bb][vc_column_text]Adoptar la tecnolog\u00eda m\u00e1s ingeniosa para agilizar las operaciones diarias se hace prioritario, sobre todo en un escenario de escasez de personal<\/a> como el que viven ahora los hoteleros.<\/p>\n

Knowcross es l\u00edder mundial en el suministro de productos de software, para operaciones hoteleras que facilitan el acceso del personal a los datos de los hu\u00e9spedes para anticiparse, responder m\u00e1s r\u00e1pidamente y superar sus expectativas. <\/span><\/p>\n

Al habilitar nuestra aplicaci\u00f3n m\u00f3vil con la plataforma Knowcross, el hotel y sus hu\u00e9spedes experimentar\u00e1n una nueva e ingeniosa integraci\u00f3n. <\/span><\/p>\n

Los hu\u00e9spedes pueden utilizar sus m\u00f3viles para informar de cualquier servicio de mantenimiento o limpieza. El equipo del hotel recibir\u00e1 una alerta en la plataforma Knowcross para programar la tarea y gestionar las prioridades. Cuando la tarea est\u00e1 completa, los hu\u00e9spedes reciben una notificaci\u00f3n en la app y pueden seguir el estado de sus pedidos en tiempo real. <\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb bg_color=\u00bb#ffffff\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb3%\u00bb bottom_padding=\u00bb0″ text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb advanced_gradient_angle=\u00bb0″ overlay_strength=\u00bb0.3″ gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb shape_type=\u00bb\u00bb gradient_type=\u00bbdefault\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/1″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb][vc_custom_heading text=\u00bbMaximice la eficiencia operativa\u00bb font_container=\u00bbtag:h2|text_align:center\u00bb use_theme_fonts=\u00bbyes\u00bb css=\u00bb.vc_custom_1755794753893{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}\u00bb][vc_column_text]Tener los departamentos del hotel sincronizados aumentar\u00e1 la eficiencia de todas las operaciones, reducir\u00e1 los costes y mejorar\u00e1 la satisfacci\u00f3n de los hu\u00e9spedes desde su llegada hasta su partida. <\/span><\/p>\n

El staff ahorrar\u00e1 un tiempo muy valioso al poder rastrear y gestionar las peticiones, quejas y necesidades de mantenimiento reportadas por los hu\u00e9spedes. En consecuencia, su personal <\/span>podr\u00e1 dedicarle m\u00e1s tiempo a sus hu\u00e9spedes, haciendo un trabajo m\u00e1s eficiente. <\/span>Los directores de cada departamento pueden ahora estar conectados y analizar el rendimiento conjunto para comunicarse con sus equipos y optimizar los servicios del hotel.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb bg_color=\u00bb#ffffff\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb3%\u00bb bottom_padding=\u00bb0″ text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb advanced_gradient_angle=\u00bb0″ overlay_strength=\u00bb0.3″ gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb shape_type=\u00bb\u00bb gradient_type=\u00bbdefault\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1″ background_hover_color_opacity=\u00bb1″ column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3″ width=\u00bb1\/1″ tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb][vc_custom_heading text=\u00bbMejore la experiencia del hu\u00e9spede\u00bb font_container=\u00bbtag:h2|text_align:center\u00bb use_theme_fonts=\u00bbyes\u00bb css=\u00bb.vc_custom_1755794767957{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}\u00bb][vc_column_text]Al establecer un contacto personalizado con el hu\u00e9sped, su equipo conocer\u00e1 sus preferencias y, por tanto, aumentar\u00e1 sus ingresos promoviendo los servicios disponibles y ofreciendo una estancia inolvidable. <\/span><\/p>\n

Permitir que sus hu\u00e9spedes informen r\u00e1pidamente de cualquier incidente o necesidad especial, evitar\u00e1 las cr\u00edticas negativas en l\u00ednea por lo que los convertir\u00e1 en clientes fidelizados.
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Esta nueva alianza entre Nonius y Knowcross automatizar\u00e1 sus operaciones y aumentar\u00e1 sus ingresos.<\/strong><\/h5>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=\u00bbfull_width_background\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb bg_color=\u00bb#ffffff\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb3%\u00bb bottom_padding=\u00bb3%\u00bb top_padding_phone=\u00bb3%\u00bb bottom_padding_phone=\u00bb3%\u00bb text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb advanced_gradient_angle=\u00bb0″ overlay_strength=\u00bb0.3″ gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb size=\u00bbmedium\u00bb open_new_tab=\u00bb\u00bb 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testimonial_style=\u00bbbasic_left_image\u00bb image=\u00bb50162″ name=\u00bbManuel Lima\u00bb subtitle=\u00bbMobile Business Unit Director at Nonius\u00bb quote=\u00bb\u201cNuestra App de Hotel est\u00e1, por su dise\u00f1o, abierta a la integraci\u00f3n con otras soluciones de software de hoteler\u00eda. Muchos de nuestros clientes ya utilizan Knowcross para gestionar sus equipos de limpieza y mantenimiento, por lo que esta integraci\u00f3n tiene todo el inter\u00e9s, permitiendo al hotel hacer su operaci\u00f3n m\u00e1s eficiente. El equipo puede ahora ver y gestionar todas las solicitudes de los hu\u00e9spedes de forma centralizada en el panel de control de Knowcross.\u201d\u00bb][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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