{"id":58185,"date":"2023-02-16T09:00:19","date_gmt":"2023-02-16T09:00:19","guid":{"rendered":"https:\/\/noniussolutions.com\/?p=58185"},"modified":"2025-12-23T11:08:23","modified_gmt":"2025-12-23T11:08:23","slug":"novo-portal-do-cliente-nonius-rastreamento-e-feedback-de-tickets","status":"publish","type":"post","link":"https:\/\/noniussolutions.com\/pt-br\/2023\/02\/16\/novo-portal-do-cliente-nonius-rastreamento-e-feedback-de-tickets\/","title":{"rendered":"Novo Portal do Cliente Nonius: Rastreamento e Feedback de Tickets"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”4%” top_margin=”-5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” bottom_margin=”3%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ background_image=”54866″ background_image_position=”center bottom” background_image_stacking=”default” enable_bg_scale=”true” background_image_loading=”default” column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”3px” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”very_subtle” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][image_with_animation image_url=”53383″ image_size=”full” max_width=”100%” max_width_mobile=”default” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_padding_phone=”6%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”1%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_column_text css=”.vc_custom_1676478678032{padding-top: 20px !important;padding-bottom: 10px !important;}”]\n
A Nonius est\u00e1 lan\u00e7ando um novo portal para oferecer aos clientes acesso f\u00e1cil e em tempo real, possibilitando desta forma a verifica\u00e7\u00e3o do status das solicita\u00e7\u00f5es de suporte e consequentemente fornecendo feedback de forma simples e \u00e1gil<\/b><\/span><\/h5>\n[\/vc_column_text][vc_column_text css=”.vc_custom_1676478735668{padding-top: 20px !important;}”]Em um esfor\u00e7o cont\u00ednuo para melhorar nosso departamento de atendimento ao cliente e investir em ferramentas de suporte t\u00e9cnico, a Nonius tem o orgulho de anunciar o lan\u00e7amento de nosso Portal do Cliente. <\/span><\/p>\n

A interface baseada na web permite aos clientes criar, acessar e gerenciar suas solicita\u00e7\u00f5es de suporte, visualizar o status de seus tickets e comunicar-se com a equipe de suporte. <\/span><\/p>\n

O portal oferece status em tempo real aumentando ainda mais a transpar\u00eancia de nossos tempos de servi\u00e7o, permitindo-nos oferecer maior efici\u00eancia de suporte e colabora\u00e7\u00e3o da equipe.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” bottom_padding=”3%” text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”Talk to an Expert Today!” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”popmake-48019″ url=”#” text=”Entre em contato conosco” css_animation=”none” icon_fontawesome=”fa fa-envelope-o”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” top_padding_phone=”3%” bottom_padding_phone=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”6%” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][image_with_animation image_url=”53374″ image_size=”full” max_width=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” margin_top_phone=”2%” max_width_custom=”90%”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_custom_heading text=”Criar um ticket” font_container=”tag:h4|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1676481110800{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]Voc\u00ea pode ligar ou enviar um e-mail, mas agora voc\u00ea tamb\u00e9m pode usar seu novo portal para criar tickets.<\/span><\/p>\n

Crie facilmente uma conta no portal do cliente onde voc\u00ea poder\u00e1 gerir um ou v\u00e1rios hot\u00e9is associados \u00e0 sua conta. Na p\u00e1gina de envio do ticket, insira informa\u00e7\u00f5es como o assunto, produto relacionado ao assunto e prioridade. Se necess\u00e1rio, voc\u00ea tamb\u00e9m pode anexar um arquivo ao ticket. Ap\u00f3s preencher o formul\u00e1rio on-line, um colaborador de suporte entrar\u00e1 em contato com voc\u00ea o mais breve poss\u00edvel.
<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”4%” top_padding_phone=”3%” bottom_padding_phone=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” offset=”vc_hidden-sm vc_hidden-xs”][vc_custom_heading text=”Feedback ao longo do processo” font_container=”tag:h4|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1676481459350{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]Durante todo o processo de resolu\u00e7\u00e3o de tickets, certifique-se de avaliar e comentar a assist\u00eancia de nossa equipe de suporte. Avalia\u00e7\u00f5es em tempo real ajudam a compor nosso \u00edndice de Satisfa\u00e7\u00e3o do Cliente, o que nos permite acompanhar as avalia\u00e7\u00f5es, com o objetivo de continuar melhorando nosso servi\u00e7o. <\/span>[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”1%” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default” offset=”vc_hidden-sm vc_hidden-xs”][image_with_animation image_url=”53365″ image_size=”full” max_width=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” margin_top_phone=”2%” max_width_custom=”90%”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”column_reverse” scene_position=”center” top_padding=”4%” bottom_padding=”4%” top_padding_phone=”3%” bottom_padding_phone=”8%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”1%” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][image_with_animation image_url=”53356″ image_size=”full” max_width=”custom” animation_type=”entrance” animation=”None” animation_movement_type=”transform_y” hover_animation=”none” alignment=”” border_radius=”5px” box_shadow=”none” image_loading=”default” margin_top_phone=”2%” max_width_custom=”90%”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][vc_custom_heading text=”Verifique o status dos seus tickets” font_container=”tag:h4|text_align:left|color:%23000000″ use_theme_fonts=”yes” css=”.vc_custom_1676481478065{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]Tenha acesso em tempo real ao status dos tickets abertos, tempos de resolu\u00e7\u00e3o e respons\u00e1veis designados.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”3%” top_padding_phone=”3%” bottom_padding_phone=”3%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_custom_heading text=”Nossa equipe” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1756377273703{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]\n

Ap\u00f3s abertura dos tickets atrav\u00e9s do Portal, teremos colaboradores tratando seus pedidos com aten\u00e7\u00e3o, esta equipe \u00e9 gerida pelo Diretor Global Nelson Faria. Ele lidera nosso departamento de Atendimento ao Cliente que inclui equipes NOC espalhadas por diferentes pa\u00edses em todo o mundo, oferecendo suporte e assist\u00eancia t\u00e9cnica remota 24 horas por dia, 7 dias por semana. <\/span><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” top_padding=”3%” bottom_padding=”3%” text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”Talk to an Expert Today!” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” icon_family=”fontawesome” el_class=”popmake-48019″ text=”Solicitar mais informa\u00e7\u00f5es” css_animation=”none” icon_fontawesome=”fa fa-envelope-o”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#ffffff” scene_position=”center” bottom_padding=”6%” top_padding_phone=”3%” bottom_padding_phone=”8%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” size=”medium” open_new_tab=”” button_style=”regular” button_color=”Accent-Color” button_color_2=”Accent-Color” color_override=”” solid_text_color_override=”” hover_color_override=”” hover_text_color_override=”#ffffff” icon_family=”fontawesome” nofollow=”” el_class=”popmake-27598″ button_id=”” url=”#” text=”More Info” css_animation=”zoomIn” icon_fontawesome=”fa fa-envelope-o” margin_top=”” margin_bottom=”” margin_left=”” margin_right=”” icon_iconsmind=”” icon_linecons=”” icon_steadysets=”” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default” column_padding_type=”default”][vc_custom_heading text=”Como ter acesso ao portal” font_container=”tag:h3|text_align:left” use_theme_fonts=”yes” css=”.vc_custom_1756377283427{padding-top: 15px !important;padding-bottom: 15px !important;border-radius: 10px !important;}”][vc_column_text]O Portal do Cliente <\/strong>estar\u00e1 dispon\u00edvel aos clientes via convite e todos os clientes atuais e futuros interessados em acessar a plataforma poder\u00e3o solicitar um login. Qualquer d\u00favida deve ser direcionada para<\/strong> <\/span>info+customerportal@noniussoftware.com<\/span><\/a>.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” bottom_padding=”3%” top_padding_phone=”8%” bottom_padding_phone=”10%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” advanced_gradient_angle=”0″ overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”” gradient_type=”default”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][nectar_single_testimonial testimonial_style=”basic_left_image” image=”53392″ name=”Nelson Faria” subtitle=”Customer Services Director at Nonius” quote=”"Como Diretor de Servi\u00e7os ao Cliente da Nonius, sempre quis uma plataforma que me permitisse oferecer um suporte eficiente e eficaz ao cliente. Tenho o prazer de informar que este portal provou ser uma mudan\u00e7a de jogo para nossa equipe. A plataforma tem uma interface f\u00e1cil de usar, o que permite que nossos agentes possam lidar com v\u00e1rias consultas de clientes ao mesmo tempo. Economizamos muito tempo ao sermos capazes de criar fluxos de trabalho personalizados e automatizar tarefas repetitivas, o que nos permitiu focar em quest\u00f5es mais urgentes. Os relat\u00f3rios e recursos anal\u00edticos tamb\u00e9m foram \u00fateis para medir nosso desempenho e identificar \u00e1reas para melhoria.
\nEsta nova ferramenta tem sido um excelente investimento para nossas opera\u00e7\u00f5es de atendimento ao cliente." “][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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