Housekeeping requests made easy, straight from the TV. Happier guests. Streamlined operations.
We are excited to announce that our directory application on Nonius TV+ is now fully integrated with Amadeus HotSOS, bringing a seamless housekeeping request experience to the in-room TV. We have just made your guests’ stay a little smoother and your operations a lot smarter.
How It Works
Powered by the Nonius Integration Hub, this integration allows real-time communication between the TV interface and HotSOS. When a guest makes a housekeeping request from the TV, it’s instantly converted into a service ticket, sent directly to hotel staff. No calls, no apps, no manual input.
Great Wi-Fi in every corner of the hotel
📺 Guests request housekeeping via TV remote: Simple and intuitive. Just click → request sent.
🔗 Instant, automatic ticket creation in HotSOS: No middlemen. No lag. No risk of lost info.
🚀 Streamlined operations: Save staff time. Avoid errors. Deliver faster service.
📊 View request logs & reports in your TV backoffice: All accessible in one place. No extra tools required.
🌐 Flexible platform integration: While this update features Amadeus HotSOS, we also support Unifocus and more platforms soon thanks to Nonius Integrations.
Already Using Nonius Mobile?
Your guests can already request housekeeping from their phones. Now they can do it from the TV too. Seamless experience, whether mobile or in-room. Contact us to activate it on TV today.
What You Need to Get Started
✔ Nonius TV Cloud 4.0.0
✔ HotSOS or UniFocus credentials
✔ External IDs in your PMS directory
Ready to Enable Housekeeping Requests on TV?
This is more than just a new feature. It's a strategic advantage for hotels committed to operational excellence and guest satisfaction. Contact us today to get started!
“I see firsthand how hotels are constantly looking for ways to enhance the guest experience while improving operational efficiency. This integration between Nonius TV+ and Amadeus HotSOS does exactly that. We’re removing friction and helping staff respond faster and more accurately. It’s a smart step forward for any hotel that values innovation and seamless service. And for those already using our mobile app, the experience is even more complete. It’s all about making hospitality smarter, faster, and more guest-centric.”
Helder Santos Global Sales & Marketing Director at Nonius
