This hotel, part of the Omni Hotels & Resorts group, impresses guests upon arrival with a great welcome by its staff and the beautiful beach next to the hotel. Always prioritizing guest experience and safety, Omni Cancun Hotel & Villas selected an App designed for its hotel, with several features that will provide their customers with a more comfortable and safety stay.
In early 2020, the hotel implemented Nonius’ TV and Cast solutions. Following the COVID-19 pandemic, Omni Cancun Hotel & Villas decided to implement Nonius’ mobile products to adapt its guest journey to the new challenges.
Mobile app for Android and iOS
Highlights
- Online check-in
- Mobile Room Key
- TV Remote on the App
- Digital room service and guest requests
- E-concierge and a complete tour guides
The app is integrated with Oracle’s PMS Opera, Assa Abloy‘s door lock system, and Nonius Interactive TV and Cast solution.
“Faced with the “New Normal” caused by COVID-19, we found ourselves in the need to find a Mobile Application that met the requirements that would help us deal with the upcoming challenges and thus be able to keep social distance. Online Check-In, Digital Menus, Information for our guests, Mobile Key and Remote TV Control on the mobile phone, Guest Chat with the hotel staff, etc.
We were happy to know that the App developed by Nonius met all these requirements and was approved because a few months ago we also installed their interactive TV solution and Cast with great success.”
Mateo NuñezInformation Technology Manager at Omni Cancun Hotel & Villase
