2025 Product Recap: Cloud-Powered Guest Experiences and Efficient Operations

• This year, we became Google Cast Certified for LG, Samsung, and Philips hospitality TVs, eliminating external dongles and local fixes. Hotels get secure, fully managed streaming, and guests cast instantly from any device just like at home.
• With LG, we also enabled native Apple AirPlay on webOS 6.0+, combining seamless Apple streaming for guests with real-time control and diagnostics for hotels.
• We improved in-room ordering through dynamic QR codes on the TV: Guests scan once and access an authenticated menu instantly. It’s a frictionless way to request services and an easy way for hotels to grow in-stay revenue.
• Our TV+ integration with Amadeus HotSOS lets guests request housekeeping directly on the TV, triggering immediate workflows so hotels respond faster and guests feel the difference.
• And with new TV+ layouts and a centralized backoffice, hotels can refresh branded content and manage devices remotely, delivering a modern, consistent experience the moment guests turn on the TV.

• This year, we reimagined guest arrival. With Nonius Mobile Self Check-in, guests handle ID, signatures, and payments before reaching the hotel and go straight to their room with a secure mobile key, reducing queues and easing pressure on staff.
• The new Check-in Kiosk offers instant key issuance for guests who prefer a quick self-service option, helping hotels manage peak times effortlessly.
• Nonius Mobile also became a Progressive Web App, accessible instantly from the browser with no downloads. This boosts adoption and gives hotels a strong engagement channel, while guests enjoy a clean, branded experience with one tap.
• We added targeted in-app messages so hotels can promote upgrades, F&B offers, and direct bookings at the right moment, always keeping relevance for guests.
• And with our new GHA DISCOVERY integration, travellers can access points, status, and benefits directly in the app, strengthening loyalty for both the guest and the hotel.

• Nonius Signage now runs natively on Samsung Tizen and LG webOS displays, removing external media players and simplifying setup. Hotels manage all screens from the cloud, while guests enjoy clear, dynamic, and engaging information throughout the property.

• We launched PAN, giving each guest a private, secure Wi-Fi bubble for all their devices, boosting performance and privacy.
• We also powered Accor’s Wi-Fi 4 All portal, providing instant connectivity, loyalty integration, and actionable analytics to turn a simple login into a guest engagement tool.

We enhanced Nonius Voice Cloud PBX with a Staff Softphone featuring Single Sign-On. Staff log in instantly, improving security and efficiency, while hotels gain a robust communications system and guests enjoy faster, more reliable service.