A complete cloud voice solution with seamless PMS integration for your hotel phone system.
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Flexible Solution to Match Your Unique Business Needs
End-to-End Service
From setup to success! We handle deployment, integration, ongoing support, and even phone hardware, so you can focus on running your business.
Cost-Effective Cloud
No bulky hardware, no headaches. Our cloud-based system reduces CAPEX, boosts efficiency, and cuts down your carbon footprint.
Voice Cloud Architecture for Seamless Communication
Our cloud voice solution combines the robust features of an on-premises PBX telephone system with the streamlined simplicity of cloud-based communication. Ideal for modern hotels or groups transitioning to cloud systems, the Nonius Voice Cloud PBX serves as the central hub, handling all internal and external calls.
To facilitate smooth integration with your Property Management System (PMS), we utilize the Nonius Integrations — a powerful “translator” capable of interfacing with over 100 PMSs. This ensures your cloud voice system communicates effectively across all hotel operations.
Strategic Partnerships for a Complete Communication Suite
We collaborate with leading providers to offer a top-tier cloud voice service, including DID numbers, SIP trunking, and both international and local voice termination. Our scalable, reliable, and cost-effective solution ensure your hotel’s communication system is always up-to-date and efficient.
Europe
Portugal
Preferred Partners
Spain
Supported Partners
Sweden
Preferred Partner
United Kingdom
Preferred Partner
North America
Asia
United Arab Emirates
Preferred Partner
Asia
United Arab Emirates
Preferred Partner
*other countries to be announced soon
Meet our AI Concierge: The Future of Hospitality Service
- AI-Powered Receptionist seamlessly integrated with Nonius Voice Cloud.
- More Than a Digital Assistant – a full guest voice solution.
- Enhances Guest Experience with smart, responsive service.
- Optimizes Hotel Operations for efficiency and cost savings.
Compliance and Management
Our solution helps manage guest calls, billing, and room status efficiently. The SSO-enabled backoffice provides streamlined and secure access for improved management, making it easier for your team to focus on what matters most — guest satisfaction.
Comprehensive Services for Seamless Migration
We’ve got you covered every step of the way! Our comprehensive services ensure a hassle-free transition and uninterrupted operation.
Expert Installation
On-site setup by Nonius Regional Units and trusted partners for a smooth transition.
24/7 Support
Round-the-clock support and maintenance, ensuring continuous, reliable operation.
We partner with leading hotel phone vendors to ensure compatibility
Trusted by Leading Hotels Worldwide
Frequently Asked Questions
What is the difference between Nonius Voice Cloud Solution and Nonius Voice On-Premises Solution?
The Nonius Voice Cloud Solution is hosted and managed by Nonius in the cloud, offering easy scalability, reduced on-site hardware, and minimal IT maintenance. The On-Premises Solution, on the other hand, is installed locally. However, the best choice depends on the specific needs, goals, and circumstances of each hotel or hotel chain.
What devices are compatible with your system?
Our Voice Solution works seamlessly with a wide range of third-party phones, such as: Bittel, Grandstream, V-Tech, Snom, etc.
What is the setup time for Nonius Voice Cloud compared to the on-premises solution?
The cloud setup is generally quicker as there is no physical hardware installation required.
Can I use my existing analogue phones with the on-premises solution?
Yes, you can keep your existing guest room analogue phones while migrating to the Nonius Voice Solution.
How does the call quality of Nonius Voice Cloud compare to traditional on-premises systems?
Given its digital nature, the cloud solution generally offers clearer and more consistent call quality, especially when utilising high-quality handsets and reliable internet connections.
How does Nonius Voice Cloud integrate with existing PMS and other in-house systems?
Nonius Voice Cloud seamlessly integrates with your current systems using the Hub Integration Server, which is already a cloud service.
How does Nonius Cloud technology benefit my property?
Our cloud technology lowers capital expenses (CAPEX), improves operational efficiency, eliminates the need for on-site hardware, and contributes to a reduced carbon footprint.
Can I monitor and improve contact centre operations?
Yes, our voice system integrates with QueueMetrics, offering real-time wallboards, live alarms, and monitoring options to manage contact centre processes and improve productivity.
