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Tell your guests that you are physically distant but have never been closer!

By 30 July 2020July 25th, 2023Nieuws

Tell your guests that you are physically distant but have never been closer!

By 30 July 2020December 15th, 2023Nachrichten

Tell your guests that you are physically distant but have never been closer!

By 30 July 2020July 25th, 2023News

¡Dile a tus huéspedes que estás físicamente distante pero que nunca has estado más cerca!

By 30 July 2020July 25th, 2023Noticias

Tell your guests that you are physically distant but have never been closer!

By 30 July 2020December 26th, 2023Notícias

Tell your guests that you are physically distant but have never been closer!

By 30 July 2020July 25th, 2023Nyheter, Okategoriserad

Tell your guests that you are physically distant but have never been closer!

By 30 July 2020December 26th, 2023Notizia

Tell your guests that you are physically distant but have never been closer!

By 30 July 2020July 25th, 2023Actualités

This is the fifth episode of our web series “Tell your guests”.

Tell your guests that you are physically distant but have never been closer!

 

Provide tools to facilitate communication between your guests and your hotel. Be present throughout the guest journey, in a personalized way and conveying the necessary security of physical distance.

Check out how you can be close to your guests:

Allow guests to find the information they need wherever they want

Make the hotel staff available whenever necessary

Enhance guests’ experience based on their feedback

Use your hotel’s App as a compendium and make it easy for your guests to access your hotel’s information and points of interest. Personalized campaigns and Interactive TV are also great touchpoints to communicate with your customers and strengthen the relationship. It would be great if you could greet them with a personalized welcome message on the room TV.

Offer a direct communication channel between guests and staff, through the Chat and Request tool, available in your hotel’s App. They will be more comfortable knowing that they can contact the reception, even when they are out of the hotel.

Use the ratings tool to understand how your guests are doing during and at the end of the stay, so you can intervene and make improvements if needed. This feature makes the feedback process simple, quick and intuitive, both for guests and for your hotel staff.

Show that your hotel is ready to provide guests with a Safe & Special Guest Journey. Find out how it works:

 

Stay tuned for the last episode with more tips on how to offer a Safe & Special Guest Journey. Did you miss the previous episodes? You can check it here: episodes 1, 2, 3 and 4.

This is the fifth episode of our web series “Tell your guests”.

Tell your guests that you are physically distant but have never been closer!

 

Provide tools to facilitate communication between your guests and your hotel. Be present throughout the guest journey, in a personalized way and conveying the necessary security of physical distance.

Check out how you can be close to your guests:

Allow guests to find the information they need wherever they want

Make the hotel staff available whenever necessary

Enhance guests’ experience based on their feedback

Use your hotel’s App as a compendium and make it easy for your guests to access your hotel’s information and points of interest. Personalized campaigns and Interactive TV are also great touchpoints to communicate with your customers and strengthen the relationship. It would be great if you could greet them with a personalized welcome message on the room TV.

Offer a direct communication channel between guests and staff, through the Chat and Request tool, available in your hotel’s App. They will be more comfortable knowing that they can contact the reception, even when they are out of the hotel.

Use the ratings tool to understand how your guests are doing during and at the end of the stay, so you can intervene and make improvements if needed. This feature makes the feedback process simple, quick and intuitive, both for guests and for your hotel staff.

Show that your hotel is ready to provide guests with a Safe & Special Guest Journey. Find out how it works:

 

Stay tuned for the last episode with more tips on how to offer a Safe & Special Guest Journey. Did you miss the previous episodes? You can check it here: episodes 1, 2, 3 and 4.

This is the fifth episode of our web series “Tell your guests”.

Tell your guests that you are physically distant but have never been closer!

 

Provide tools to facilitate communication between your guests and your hotel. Be present throughout the guest journey, in a personalized way and conveying the necessary security of physical distance.

Check out how you can be close to your guests:

Allow guests to find the information they need wherever they want

Make the hotel staff available whenever necessary

Enhance guests’ experience based on their feedback

Use your hotel’s App as a compendium and make it easy for your guests to access your hotel’s information and points of interest. Personalized campaigns and Interactive TV are also great touchpoints to communicate with your customers and strengthen the relationship. It would be great if you could greet them with a personalized welcome message on the room TV.

Offer a direct communication channel between guests and staff, through the Chat and Request tool, available in your hotel’s App. They will be more comfortable knowing that they can contact the reception, even when they are out of the hotel.

Use the ratings tool to understand how your guests are doing during and at the end of the stay, so you can intervene and make improvements if needed. This feature makes the feedback process simple, quick and intuitive, both for guests and for your hotel staff.

Show that your hotel is ready to provide guests with a Safe & Special Guest Journey. Find out how it works:

 

Stay tuned for the last episode with more tips on how to offer a Safe & Special Guest Journey. Did you miss the previous episodes? You can check it here: episodes 1, 2, 3 and 4.

Este es el quinto episodio de nuestra serie web «Dile a tus Huéspedes».

¡Dile a tus huéspedes que estás físicamente distante pero que nunca has estado más cerca!

Proporcione herramientas para facilitar la comunicación entre sus huéspedes y su hotel. Esté presente durante toda la estancia del huésped, de forma personalizada y transmitiendo la seguridad necesaria de la distancia física.

Mira cómo puedes estar cerca de sus huéspedes:

Permita que los huéspedes encuentren la información que necesitan donde quieran

Tengo el equipo del hotel disponible cuando sea necesario

Mejore la experiencia de los huéspedes en función de su feedback

Use la App de su hotel como un compendio y facilite a sus huéspedes el acceso a la información y los puntos de interés de su hotel. Las campañas personalizadas y la televisión interactiva también son excelentes puntos de contacto para comunicarse con sus clientes y fortalecer las relaciones con ellos. Sería genial si pudiera saludarlos con un mensaje de bienvenida personalizado en el televisor de la habitación

Ofrezca un canal de comunicación directo entre los huéspedes y el personal, a través de la herramienta de Chat y Solicitud, disponible en la aplicación de su hotel. Se sentirán más cómodos sabiendo que pueden contactar a la recepción, incluso cuando están fuera del hotel.

Use la herramienta de ratings para comprender cómo están experimentando sus huéspedes durante y al final de su estancia, para que pueda intervenir y realizar mejoras, si es necesario. Esta funcionalidad hace que el proceso de feedback sea simple, rápido e intuitivo, tanto para los huéspedes como para el personal del hotel.

Demuestre que su hotel está listo para brindarle una Estancia Segura & Especial al Huésped. Descubre cómo funciona:

 

Estén atentos al último episodio con más consejos. ¿Te perdiste los episodios anteriores? Puedes consultar aquí: episodios 1, 2, 3 and 4.

This is the fifth episode of our web series “Tell your guests”.

Tell your guests that you are physically distant but have never been closer!

 

Provide tools to facilitate communication between your guests and your hotel. Be present throughout the guest journey, in a personalized way and conveying the necessary security of physical distance.

Check out how you can be close to your guests:

Allow guests to find the information they need wherever they want

Make the hotel staff available whenever necessary

Enhance guests’ experience based on their feedback

Use your hotel’s App as a compendium and make it easy for your guests to access your hotel’s information and points of interest. Personalized campaigns and Interactive TV are also great touchpoints to communicate with your customers and strengthen the relationship. It would be great if you could greet them with a personalized welcome message on the room TV.

Offer a direct communication channel between guests and staff, through the Chat and Request tool, available in your hotel’s App. They will be more comfortable knowing that they can contact the reception, even when they are out of the hotel.

Use the ratings tool to understand how your guests are doing during and at the end of the stay, so you can intervene and make improvements if needed. This feature makes the feedback process simple, quick and intuitive, both for guests and for your hotel staff.

Show that your hotel is ready to provide guests with a Safe & Special Guest Journey. Find out how it works:

 

Stay tuned for the last episode with more tips on how to offer a Safe & Special Guest Journey. Did you miss the previous episodes? You can check it here: episodes 1, 2, 3 and 4.

This is the fifth episode of our web series “Tell your guests”.

Tell your guests that you are physically distant but have never been closer!

 

Provide tools to facilitate communication between your guests and your hotel. Be present throughout the guest journey, in a personalized way and conveying the necessary security of physical distance.

Check out how you can be close to your guests:

Allow guests to find the information they need wherever they want

Make the hotel staff available whenever necessary

Enhance guests’ experience based on their feedback

Use your hotel’s App as a compendium and make it easy for your guests to access your hotel’s information and points of interest. Personalized campaigns and Interactive TV are also great touchpoints to communicate with your customers and strengthen the relationship. It would be great if you could greet them with a personalized welcome message on the room TV.

Offer a direct communication channel between guests and staff, through the Chat and Request tool, available in your hotel’s App. They will be more comfortable knowing that they can contact the reception, even when they are out of the hotel.

Use the ratings tool to understand how your guests are doing during and at the end of the stay, so you can intervene and make improvements if needed. This feature makes the feedback process simple, quick and intuitive, both for guests and for your hotel staff.

Show that your hotel is ready to provide guests with a Safe & Special Guest Journey. Find out how it works:

 

Stay tuned for the last episode with more tips on how to offer a Safe & Special Guest Journey. Did you miss the previous episodes? You can check it here: episodes 1, 2, 3 and 4.

This is the fifth episode of our web series “Tell your guests”.

Tell your guests that you are physically distant but have never been closer!

 

Provide tools to facilitate communication between your guests and your hotel. Be present throughout the guest journey, in a personalized way and conveying the necessary security of physical distance.

Check out how you can be close to your guests:

Allow guests to find the information they need wherever they want

Make the hotel staff available whenever necessary

Enhance guests’ experience based on their feedback

Use your hotel’s App as a compendium and make it easy for your guests to access your hotel’s information and points of interest. Personalized campaigns and Interactive TV are also great touchpoints to communicate with your customers and strengthen the relationship. It would be great if you could greet them with a personalized welcome message on the room TV.

Offer a direct communication channel between guests and staff, through the Chat and Request tool, available in your hotel’s App. They will be more comfortable knowing that they can contact the reception, even when they are out of the hotel.

Use the ratings tool to understand how your guests are doing during and at the end of the stay, so you can intervene and make improvements if needed. This feature makes the feedback process simple, quick and intuitive, both for guests and for your hotel staff.

Show that your hotel is ready to provide guests with a Safe & Special Guest Journey. Find out how it works:

 

Stay tuned for the last episode with more tips on how to offer a Safe & Special Guest Journey. Did you miss the previous episodes? You can check it here: episodes 1, 2, 3 and 4.

This is the fifth episode of our web series “Tell your guests”.

Tell your guests that you are physically distant but have never been closer!

 

Provide tools to facilitate communication between your guests and your hotel. Be present throughout the guest journey, in a personalized way and conveying the necessary security of physical distance.

Check out how you can be close to your guests:

Allow guests to find the information they need wherever they want

Make the hotel staff available whenever necessary

Enhance guests’ experience based on their feedback

Use your hotel’s App as a compendium and make it easy for your guests to access your hotel’s information and points of interest. Personalized campaigns and Interactive TV are also great touchpoints to communicate with your customers and strengthen the relationship. It would be great if you could greet them with a personalized welcome message on the room TV.

Offer a direct communication channel between guests and staff, through the Chat and Request tool, available in your hotel’s App. They will be more comfortable knowing that they can contact the reception, even when they are out of the hotel.

Use the ratings tool to understand how your guests are doing during and at the end of the stay, so you can intervene and make improvements if needed. This feature makes the feedback process simple, quick and intuitive, both for guests and for your hotel staff.

Show that your hotel is ready to provide guests with a Safe & Special Guest Journey. Find out how it works:

 

Stay tuned for the last episode with more tips on how to offer a Safe & Special Guest Journey. Did you miss the previous episodes? You can check it here: episodes 1, 2, 3 and 4.