Can you estimate how many emails you send everyday for each request a guest makes?
What if we tell you that you don’t need to be at your computer and instead, use a mobile app to manage your guest interactions? Well, good news!
With GuestU Teams, the new app developed by Nonius, the only thing you need to worry about is to have your smartphone with you.
GO MOBILE, CONNECT WITH YOUR GUESTS
The Teams App is a mobile app especially designed for the staff’s use so they can have more mobility on their day-to-day operation and increase efficiency.
- Manage chat & guest requests – Receive an alert every time there’s a new message or request and answer it directly on the app.
- Monitor the GuestU Phones’ usage – Get real time information about how many devices are in use, battery status, location, etc.
- Call a GuestU Phone – Select the GuestU Phone in use and call directly the guest that’s using it.
“The App GuestU Teams was launched in response to the need, that we felt hotels had, of allowing the Guest Service and Front Office teams more mobility. With this app the staff can manage guest requests, exchange chat messages and even call the guests. All this from their smartphone, ending their dependence on a computer at the reception.”, said Manuel Lima, Operations Director of GuestU.