CIO Roundtable: Guest-Facing Technology

July 16th, 2026
Porto, Portugal
CIO Roundtable: Guest-Facing Technology

About the Event

Join us in Porto for an exclusive, invitation-only CIO Roundtable hosted by Jireh-Tek, focused on the evolution of Guest-Facing Technology in hospitality.

This event brings together senior technology leaders for a highly interactive session designed to foster open dialogue, peer-to-peer exchange, and strategic insight into the technologies shaping the modern guest experience.

What to Expect

Peer-to-Peer Discussions

Engage with fellow CIOs in meaningful, high-value conversations.

Focus on Guest-Facing Technology

Explore key areas including connectivity, digital services, access control, and payments.

Real-World Challenges & Solutions

Share experiences and learn from industry use cases.

Partner Insights

Hear from leading technology providers driving innovation in hospitality.

Curated Networking Experience

Build valuable connections in an exclusive setting.

Portuguese Experience

Enjoy an evening at Porto’s iconic Wine Caves with traditional Fado entertainment and world-class Portuguese cuisine.

Discussion Topics
  • What’s next for in-room entertainment?
    How changes from major players like Netflix and Google are reshaping the guest experience.
  • Creating one seamless guest journey.
    How to connect TV, mobile, and digital services into a single, frictionless experience.
  • The future of hotel networks.
    What Wi-Fi 7, private networks, and smarter management mean for performance and scalability.
  • Fixing the payment experience.
    How to remove friction and turn payments into a seamless part of the guest journey.
  • Digital keys & mobile wallets.
    Unlocking new opportunities to simplify access and enhance convenience for guests.
  • Your challenges, shared openly.
    An interactive CIO discussion on real-world challenges, priorities, and solutions

Event Agenda

Day 1

Wednesday, July 15th

Arrival & Welcome

7:00pm
Welcome Dinner

Dinner at BessaHotel Boavista (-1 Floor)

Day 2

Thursday, July 16th

Main Conference Day

8:30am
Transport from BessaHotel Boavista to Nonius HQ
9:00am
Registration, Welcome Coffee and Office Tour
9:30am
Introduction
9:45am
The outcomes of an EHL project sponsored by Apex Hotels and Nonius

The project looked at the impact of an integrated suite of guest technology on the guest experience, operational efficiency and the bottom line.

10:30am
Infor sponsor presentation
10:40am
Coffee Break and Showroom Demo
11:30am
Nonius sponsor presentation
11:40am
“The changing guest entertainment landscape”

 – in-built CAST, 
– policy changes from Netflix and Google,
– the implications for hotel new builds and retrofits
– STB vs TV

12:10pm
Shift4 sponsor presentation
12:20pm
Creating a New Experience for Streaming and Connectivity in the Guest Room

How Belmond is embracing the new TV’s with in-built AirPlay and Google Cast and Personal Area Networks to improve the guest’s experience.

12:50pm
LG Sponsor presentation
01:00pm
Lunch
02:00pm
Managed Network Services

Elite Hotels, Sweden – The adoption of up-to-date network and Wi-Fi technologies, the benefits from outsourcing the management of the group’s infrastructure and the challenges that had to be overcome.

02:30pm
Ruckus sponsor presentation
02:40pm
Cheval Mobile Key

The rational for the Wallet Key and the challenges faced and costs associated with its adoption.

03:10pm
Salto sponsor presentation
03:20pm
CIO Discussions
03:55pm
Coffee Break
04:15pm
CIO Discussions
05:00pm
Transport to Evening Event and Dinner
6:00pm
Visit to Porto Wine Caves + Wine Tasting with Fado show + Dinner
10:00pm
Transport to the Hotel

Venue Location

Nonius HQ
Rua Engenheiro Frederico Ulrich, 2650
4470-605 Maia
Porto, Portugal

Maia Office - nonius HQ