WiFi Management for your Hotel or Hotel Group

More than 650 properties supported by our 24/7 specialized in-house NOC with certified engineers by the major vendors.

Specialized in Hotel Wi-Fi and Networking

We have deployed hundreds of multi-service network infrastructures to scale and perform according to your specification integrating all technologies needed for Guest needs and Hotel operation. Proactive maintenance, recurring software and firmware upgrades, security audits, remote problem resolution, and many more services to ensure the highest levels of security to your Hotel network.

Tailored Service Level Agreements (SLA) with flexible financial models, such as CapEx, OpEx and Occupancy based NaaS.

16 years

This experience in Managing Networks results in well defined processes for Quality Assurance (ISO 9001) for very cost-effective services.

Worldwide

With our Subsidiaries and Service Partners working together with our specialized 24/7 NOC, we are able to support you anywhere and anytime.

24/7 Support for you and your guests

We have a 24/7 in-house specialised NOC (Network Operation Center) providing technical support and maintenance to ensure your Hotels’ networks. We offer cost effective, tailored Service Level Agreements (SLA) to comply with your required network availability level.

We also offer a Guest Hotline 24/7 service to support your guests with their connectivity and multimedia needs. This service is available in multiple languages.

Our NOC provides proactive monitoring and remote problem resolution even before the Hotel operation and Guest satisfaction is affected.

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16 years auditing and supporting Wi-Fi in Hotels

When you are planning deploying/updating your Hotel Wi-Fi, or want to troubleshoot your existing solution, you must consider all the variables that might affect the RF pattern and performance to get your Hotel Wi-Fi to the highest standard for your guests and/or your conference and events. Our specialized wireless technical team will deliver you a comprehensive report with Wi-Fi heatmaps and recommendations for a correct deployment of the wireless access points in your property.

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Specialized engineers in IP Multicast and Streaming (OTT)

We design, deploy, manage and audit your network to support IPTV streaming in all rooms and specific public areas. We design scalable and robust networks to support your all your TV channels, including 4K and HD channels, optimizing the TV zapping speed and channel quality. We integrate the TV content provider headend into your network and implement TV channel monitoring to guarantee that your Guests get what you pay for.

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Voice over IP for your Hotel

Our Team of specialized networking engineers helps you to design, deploy and maintain your voice over IP Network. We guarantee a scalable and robust network configuration to support all your internal/external voice communications, up to thousands of voice terminals, taking in account the quality of service and security requirements.

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ICT partnerships and services to plan and deploy Hotel Networks

Agreements with major vendors

Support tools and team trained for design, management and support for all the leading Network vendors for Wireless and Switching, Firewalls/Gateways, Private cloud and Hosting for Wi-Fi controllers.

ICT Consulting

We work with experienced consultants that can help you to specify and design the Network solution that works best for your operation and your guests.

Project Management

Field engineering from our subsidiaries and certified service partners.
Passive and active equipment installation and configuration with management of all the installation process and subcontractors.

Network audit

Pre and post installation wireless and switching surveys with full inspection of equipment, cabling and cabinets. Report with heatmap and recommendation for improvements.

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