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Minor Hotels Europe & Americas Chooses Nonius for Seamless Network Transformation

Nonius successfully completed a large-scale network transformation for Minor Hotels Europe & Americas in Portugal, Benelux, UK & Ireland, winning an RFP to take over their Wi-Fi system. Our proven track record, strong presence in these countries, and existing partnerships with Minor Hotels Europe & Americas were key to securing this collaboration.

Minor Hotels Europe & Americas, a leading European hotel chain part of the Minor Hotels brand, sought to upgrade its network infrastructure, driven by a commitment to enhancing guest experiences and optimizing event management. The project covered 45 hotels across Belgium, the Netherlands, Luxembourg, the UK, Ireland, and Portugal, including six large congress hotels and 9,084 rooms—all delivered within an impressive three-month timeframe.

Why Minor Hotels Europe & Americas Chose Nonius

Minor Hotels Europe & Americas needed a partner to ensure high-performance connectivity for guests, business travelers, and event organizers. Nonius’ strong presence in those countries and existing Wi-Fi and Cast solutions in several Minor hotels made us the ideal choice. Our ability to deliver a fully monitored, end-to-end network infrastructure was a decisive factor in winning the tender.

A Cutting-Edge Network Solution for Hotels & Events

Nonius’ Wi-Fi & Network solutions now power Minor Hotels Europe & Americas’ properties, ensuring seamless connectivity for guests and staff. A key feature of this rollout was the introduction of the Events & Conferences Wi-Fi Management Tool, allowing hotels event organizers to:

✅ Define per-event bandwidth limits for download and upload
✅ Set maximum device limits per user
✅ Create customized SSIDs for each event
✅ Enable WPA-encrypted private event networks
✅ Design a custom Wi-Fi login portal with event details

This solution empowers event managers by giving them full control over Wi-Fi settings without needing IT support, creating a more customized and seamless experience for congress and conference organizers.

Proactive Network Monitoring & Insights

Most hotels do not have local IT teams, making proactive monitoring a critical requirement in the RFP. Nonius delivered a comprehensive real-time monitoring solution, offering:

Proactive Real-Time Alerts – Detects and addresses network issues before they impact guests
Comprehensive Insights – Monitors bandwidth, device health, and overall connectivity
Customizable Dashboards – Provides tailored insights for Minor Hotels Europe & Americas
Network Mapping – Visualizes equipment and connectivity status

This monitoring platform is the same tool used internally by Nonius, ensuring seamless collaboration and proactive support. The ability to open tickets automatically based on real-time alerts was a key requirement in Minor Hotels Europe & Americas’s tender and has been a game-changer for operational efficiency.

A Growing Partnership

Beyond this recent network transformation, Minor Hotels Europe & Americas is already leveraging Nonius solutions in some of its hotels in Brazil, France, and Spain, bringing the total—together with the recently migrated hotels—to 52 properties and over 10,000 rooms. These properties use a variety of Nonius solutions, including:

Nonius Cast – Enabling guests to stream content from their devices

Nonius TV & Headend – Delivering a premium in-room TV entertainment experience

Nonius Signage – Enhancing hotel communication with digital displays

Nonius Voice – Ensuring seamless telephony communications

Looking Ahead

With this successful rollout, Nonius has solidified its position as a trusted technology partner for Minor Hotels Europe & Americas, delivering scalable, high-performance solutions across multiple regions. As Minor Hotels Europe & Americas continues to evolve, Nonius remains committed to supporting their connectivity, entertainment, and digital transformation goals worldwide.

“Nonius proved to be a reliable and agile partner throughout this complex network transformation. Their ability to tailor solutions to our needs and deliver across multiple regions within a tight timeframe was crucial. We value their technical expertise, proactive support, and shared commitment to enhancing the guest and event experience across our portfolio.”

Tania Otero MariñoVP IT Infrastructure, Information Technology, Regional Office at Minor Hotels Europe & Americas

“Our partnership with Minor Hotels has grown stronger over the years, and this latest project is a great testament to collaboration, innovation, and overcoming technical challenges together. Delivering a solution tailored to their operational and brand needs was both demanding and deeply rewarding. We’re truly honored to have been chosen for this implementation, and Minor can count on our full commitment for ongoing support and future projects. Here’s to an enduring and successful partnership!”

Fernando PardoGlobal Operations Director at Nonius