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The Four Seasons Hotel Madrid invested in a robust and scalable multiservice networking solution to provide high-quality Wi-Fi connectivity to the guests and connect securely and reliably the multiple hotel IT systems.

The incredible Four Seasons hotel chain is the right choice for guests who are looking for an elegant, memorable and luxurious stay. Last year the group opened a hotel in Madrid, that includes all the characteristic details of the luxury brand and a special connection with history thanks to its architectural details.

We are delighted to have been selected to implement, maintain and manage the multi-service hotel managed network and the Wi-Fi infrastructure in a hotel as incredible as Four Seasons Hotel Madrid.

High-end Managed Network project

The project was designed according to the Four Seasons Network standards, in collaboration with THE HIDI GROUP and provides comprehensive Wi-Fi coverage for the 200 hotel rooms, public areas and spaces dedicated to events.

For the project, Nonius partnered with Ruckus for the Wi-Fi infrastructure, installing an impressive number of  633 high-density access points to connect a large number of devices to the network. Aruba’s switchings were implemented, ensuring fast and reliable Internet access throughout the hotel.

24/7 specialized support

Nonius’ in-house specialised NOC (Network Operation Center) provides 24x7x365 proactive technical support and local on-demand support for the solution. The service level agreement (SLA) complies with Four Seasons’ specifications to insure the required network availability level.

“Four Seasons Hotel Madrid was a challenging project due to the magnitude and size of the hotel, and represents a new symbol for Madrid's luxury hospitality sector. Multiple vendors and systems involved and to be coordinated to accomplish the high standards of Four Seasons (security, speed, redundancy, trustability). The result was flawless and provides a good Wi-Fi experience for guests and everyone visiting the hotel.
It was a pleasure to work with the Four Seasons team on this project and we look forward to new projects in Spain.”

Fernando PardoDirector at Nonius Spain
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