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How Accor Transformed Their Wi-Fi Experience (with Nonius You Can Too)

A Captive Portal Powered by Nonius: More Than Just a Utility: A Game-changer for Driving Guest Loyalty, Engagement, and Revenue for Leading Hotel Brands

Accor, a global leader in the hospitality industry, has recently taken their guest Wi-Fi experience to the next level. In collaboration with Nonius, Accor launched a new captive portal in just weeks. This portal not only provides seamless login but also actively drives sign-ups for ALL, Accor’s loyalty program and booking platform.

Key Benefits of the Nonius-Powered Captive Portal:

  • Frictionless Connectivity – Guests connect to the Wi-Fi instantly, with no hassle.
  • Loyalty Growth – ALL enrollment process embedded in the login process, increasing sign-ups effortlessly.
  • Brand-Controlled Experience – Fully customizable captive portal to reflect ALL’s brand identity.
  • Validated Guest Data Collection – Real email verification, ensuring that Accor, through ALL enrolment, collects compliant, accurate and valuable guest data.
  • Accor Analytics Integration – Actionable data flows seamlessly into ALL’s analytics ecosystem.
  • Flexible Authentication Options – Beyond loyalty members login, supports various other authentication methods.
  • Brand Segmentation – Different captive portals for different hotel brands and tiers (from luxury vs. to economy brands).

This was only possible thanks to the outstanding collaboration with the Accor team – a group that has embraced the digital transformation in hospitality. Their vision and agility allowed us to move fast and deliver a solution that enhances guest experience while driving tangible business value.

Want the Same for Your Brand?

Here’s the deal: We’ll do this for you too, for free. Our team will create and deploy a seamless, fully branded captive portal with zero hassle, no hidden fees, and no complicated setup. Just a smarter, more effective way to turn Wi-Fi into a powerful tool for guest engagement and loyalty. Let’s get started!

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Why Nonius?

We power guest connectivity for thousands of hotels worldwide, including global brands like Accor. We know how to make Wi-Fi more than just a utility – it’s a guest engagement tool, a loyalty driver, and a competitive advantage.

What’s the Catch?

There isn’t one. You don’t need to switch  your Managed Service Provider (MSP). Even if we’re not managing your network (switching, access points, etc.), we can integrate our solution with any existing network setup. Aruba? Cisco? Ruckus? Doesn’t matter—we’ll make it work.

Of course, if you want a single partner to handle it all, we can deliver an end-to-end solution. But it’s not mandatory—we’re here to help, however it makes sense for you.

Let’s Talk

Accor, through ALL, recognized the value of a Nonius-Powered Captive Portal.  You can too. Contact Nonius today to learn more about how you can transform your guest Wi-Fi into a powerful asset for your brand!

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“This project with Accor is the result of a long-standing partnership built on trust, collaboration, and shared vision. We’re proud to have co-created a solution that meets Accor’s brand and business goals—turning Wi-Fi from a utility into a strategic tool for guest engagement and loyalty. Thank you to the Accor team for the partnership. And to other hotel groups—we’re ready to tailor the same impactful solution for you.”

Hélder SantosGlobal Sales & Marketing Director at Nonius