Quinta das Lágrimas updates Wi-Fi and interactive TV for guests, public spaces and events.
Quinta das Lágrimas, member of the “Small Luxury Hotels of the World” is a retreat of comfort and peace, situated in an 18th century palace in the center of Coimbra, Portugal. Recently restored in all its grandeur, today it is recognized as a charming monumental hotel.
The partnership established between Nonius and Quinta das Lágrimas aimed to modernize this emblematic property with the most modern technologies for its guests.
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Nonius’ challenge was to create a structured IP network in a 300-year-old mansion. Due to its beauty and age, Nonius faced significant restrictions in terms of permitted structural changes to the building. Nonius surpassed these challenges through: careful project management coupled with the installation of specialized structured cabling designed specially for historical buildings, and implementation of an integrated solution that combines TV and Wi-Fi services on the same infrastructure. This solutions reduced the impact of the installation and maximized the return on investment.
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Almost a year after this implementation, Quinta das Lágrimas now offers its guests free internet access and high-definition TV content coupled with the glamorous experience of their stay. The satisfaction of its guests is proven by the ratings on Booking.com, where the free Wi-Fi service counts as a major KPI.
“The Nonius service option by Quinta das Lágrimas aimed to improve the effectiveness of the Wi-Fi service and increase the satisfaction of our customers. This is in fact our main objective: to improve the guest experience in our hotel.”
Maria MoreiraMarketing Director at Quinta das Lágrimas