Advancing Technology and Innovation in 2024: Enhancing Guest and Patient Experiences Across Hospitality and Healthcare Industries.
As we reflect on 2024, I am thrilled to highlight the tremendous strides Nonius has made in technology and innovation. This year has been filled with remarkable achievements, solidifying our position as a leader in guest and patient technology solutions for the hospitality and healthcare industries.
Here’s a recap of some of our most impactful announcements from this year:
Innovative Product Launches
Innovating to better serve our customers:
Nonius Voice AI Receptionist: Revolutionizing guest service with 24/7 multilingual AI-powered assistance. This feature earned the prestigious AHLA Technology Acceleration Award for its innovation and impact.
Nonius Cast: New Cloud CMS: Simplifying customization of Cast homepage experiences for a more personalized guest touchpoint.
Web App compatible with iOS and Android Wi-Fi Captive portals: Streamlining the guest journey by allowing access to hotel services directly from the Wi-Fi landing page, compatible with iOS and Android.
Enhanced Engagement and Operational Efficiency
Delivering tools that drive guest engagement and improve hotel operations:
- Nonius Signage – New Platform Launch: Empowering teams to engage guests, save time, and drive revenue through dynamic signage solutions.
- Centralized TV Headend with CDN – New Platform: Simplifying TV channel distribution to enhance scalability and reduce operational complexity.
- Enhanced Loyalty Programs: Introducing customizable programs with seamless integration to boost guest retention and loyalty. Off the shelf complete loyalty solution perfect for small chains, integrated with booking engines for data sync and accrue and redeem points.
Cutting-Edge Enhancements
Supporting new markets with deeper integration, proactive maintenance, and robust support:
- Pro:Idiom M Support in Nonius Headend: Addressing market encryption needs with advanced security features.
- Expanded Door Lock Integration: Enabling seamless in-room access via mobile solutions for a frictionless guest experience.
- New Monitoring Tools for Networks: Empowering IT managers with insights and tools to manage network performance effectively.
Integration and Partnerships
A Growing Ecosystem: With over 150 integrations, we have strengthened our partnerships to deliver seamless connectivity across hotel systems. Featured partners this year include:
- Oracle Simphony POS Integration: Transforming F&B services with streamlined order and payment processes.
- Strategic Partnership with VDA Telkonet: Enhancing IPTV solutions to meet the evolving needs of hospitality.
- Unifocus Partnership: Improving guest experiences through better operational efficiency and technology alignment.
Product to support market Expansion into Healthcare
Expanding our proven products into new verticals and market segments:
- Nonius Healthcare: Launching solutions tailored to enhance patient engagement and streamline hospital operations.
Interactive TV Solutions:
- Video Call Feature: Empowering communication between patients, families, and healthcare staff directly through TV screens.
- Interactive Food Menus & Dietary Advice: Providing personalized meal options and nutritional guidance.
- Support for Specialized Healthcare TV Sets: Enhancing patient entertainment and engagement with purpose-built devices.
- HL7 Standards Integration: Transforming hospital communication with seamless integration of Nonius TV and Cast solutions into healthcare systems.
- Nonius Signage for Healthcare: Elevating hospital communication and operations through dynamic and engaging digital signage, improving staff efficiency and patient satisfaction.
Sustainability and Efficiency
Sustainability is at the core of our innovation. We are committed to supporting our clients’ sustainability programs with advanced, efficient solutions:
- RUCKUS One Integration: Delivering greener, leaner, and more efficient network infrastructure.
- Energy-Saving Room Control: Integrating smart room controls with PMS to optimize energy use and reduce costs.
Infrastructure to Expanding Our Global Presence
- Voice Cloud High availability clusters: Our Voice solutions have expanded to serve clients worldwide with cloud high-availability clusters, ensuring global reliability and consistent service delivery.
- Nonius TV’s Cloud expanded High-Availability Clusters: Cloud resilient clusters, Edge cache gateways and On-TV configuration caching to guarantee a flawless entertainment experience for your guests, even amidst unforeseen disruptions.
“As we close this chapter, I want to extend my heartfelt gratitude to our team, clients, and partners. Your unwavering support and collaboration have been instrumental in achieving these milestones. Together, we are shaping a future where technology continues to enhance every guest and patient interaction.”
Leonel DominguesNonius CTO and Co-founder