This is the sixth episode of our web series “Tell your guests”.
Tell your guests they can check-out digitally!
There’s nothing better than offering good experiences to your guests throughout their journey. Provide them with a fast and secure process to check-out autonomously!
Here is how you can simplify the check-out:
Allow your guests to check their bill during the stay
Using the My bill feature on the Interactive TV or the Hotel Mobile App, guests can track their room costs in real-time and control their account. This feature offers the guarantee of not being surprised by unplanned charges at the end of the stay. Your guests only need to confirm the room bill and do the online check-out directly in your hotel’s App.
Provide your guests with an easy check-out process
Through the express check-out, your guests can approve their hotel bill with a simple click. Then, the hotel’s PMS receives this confirmation and automatically starts the billing and payment process. You can make this feature available in your hotel’s App or on the Web. Guests are reminded through automated email or App push notifications.