Flexible Solutions to Match Your Unique Business Needs
On Premises
Frontdesk & Backoffice
Services for Reception, Backoffice, Spa, Restaurant, Gym…
Explore the On Premises Solution
Cloud-Based Communication System
Nonius Voice Cloud Architecture
Our cloud voice solution combines the robust features of an on-premises PBX telephone system with the streamlined simplicity of cloud-based communication. Ideal for modern hotels or groups transitioning to cloud systems, the Nonius Voice Cloud PBX serves as the central hub, handling all internal and external calls.
To facilitate smooth integration with your Property Management System (PMS), we utilize the Nonius Hub — a powerful “translator” capable of interfacing with over 100 PMSs. This ensures your cloud voice system communicates effectively across all hotel operations.
Nonius Voice AI Receptionist
Leverage the power of OpenAI with our AI Receptionist, integrated seamlessly into the Nonius Voice Cloud. This innovative feature is more than just a digital assistant — it’s a comprehensive guest voice solution that enhances guest experiences while optimizing hotel operations.
Explore more about the AI Receptionist to stay ahead in hospitality innovation.
24/7 Guest Engagement
Automatically answers guest calls, ensuring uninterrupted service.
Multilingual Capabilities
Responds to guests in multiple languages, offering a personalized experience.
Seamless Integration
Works smoothly with the Nonius Voice Cloud, integrating with your existing systems.
Scalable and Customizable
Tailor responses and workflows to match your hotel’s brand and operational needs.
Strategic Partnerships for a Complete Communication Suite
We collaborate with leading providers to offer a top-tier cloud voice service, including DID numbers, SIP trunking, and both international and local voice termination. Our scalable, reliable, and cost-effective solution ensure your hotel’s communication system is always up-to-date and efficient.
Europe
Portugal
Preferred Partners
Spain
Supported Partners
Sweden
Preferred Partner
United Kingdom
Preferred Partner
North America
Asia
United Arab Emirates
Preferred Partner
Asia
United Arab Emirates
Preferred Partner
*other countries to be announced soon
On-Premises Communication System
On-premises IP-PBX
For hotels that prefer a traditional setup, the Nonius On-Premises Voice Solution offers a reliable and powerful IP-PBX system designed specifically for hospitality. This cost-effective solution provides modern features while allowing complete control over your infrastructure.
With a single, robust appliance, the system offers flexibility in the number and type of ports, making it easy to reuse existing analog room phones. It’s an ideal replacement for end-of-life PBX systems, providing a quick return on investment through reduced support contract costs.
Key features for your new Hotel Phone System
(*) to work outside the property requires a Session Border Controller (SBC)
(**) redundancy supported by hot standby appliance
(***) SIP trunk to be acquired by property and dependent on local carrier
We partner with leading hotel phone vendors to ensure compatibility
Trusted by Leading Hotels Worldwide
Frequently Asked Questions
What is the difference between Nonius Voice Cloud Solution and Nonius Voice On-Premises Solution?
The Nonius Voice Cloud Solution is hosted and managed by Nonius in the cloud, offering easy scalability, reduced on-site hardware, and minimal IT maintenance. The On-Premises Solution, on the other hand, is installed locally. However, the best choice depends on the specific needs, goals, and circumstances of each hotel or hotel chain.
What devices are compatible with your system?
Our Voice Solution works seamlessly with a wide range of third-party phones, such as: Bittel, Grandstream, V-Tech, Snom, etc.
What is the setup time for Nonius Voice Cloud compared to the on-premises solution?
The cloud setup is generally quicker as there is no physical hardware installation required.
Can I use my existing analogue phones with the on-premises solution?
Yes, you can keep your existing guest room analogue phones while migrating to the Nonius Voice Solution.
How does the call quality of Nonius Voice Cloud compare to traditional on-premises systems?
Given its digital nature, the cloud solution generally offers clearer and more consistent call quality, especially when utilising high-quality handsets and reliable internet connections.
How does Nonius Voice Cloud integrate with existing PMS and other in-house systems?
Nonius Voice Cloud seamlessly integrates with your current systems using the Hub Integration Server, which is already a cloud service.
How does Nonius Cloud technology benefit my property?
Our cloud technology lowers capital expenses (CAPEX), improves operational efficiency, eliminates the need for on-site hardware, and contributes to a reduced carbon footprint.
Can I monitor and improve contact centre operations?
Yes, our voice system integrates with QueueMetrics, offering real-time wallboards, live alarms, and monitoring options to manage contact centre processes and improve productivity.
