Manage guest chat
Staff receives email alerts every time there’s a new message and are able to manage them. With an intuitive user interface, your staff can easily reply to chat messages from guests and solve any issues before they leave. Our customizable platform allows your hotel to send multilanguage push notifications to communicate efficiently with your guests.
Manage guest requests
Enable your hotel staff to manage all requests using a responsive back office with visual color alerts for unread messages and pending actions and email alerts. Set the status of requests (New, Working, Completed, Cancelled) and send messages to guests regarding specific requests from cleaning, maintenance, room service to transfers, and many others.